Privacy Policy

As the operators of the TrackingDays app (“App”), Lauco Trading Limited ("We", “Us”) is committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) sets out the basis on which the personal data collected from you, or that you provide to us will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the General Data Protection Regulation, the Data Controller is Lauco Trading Limited.

Your personal information

We may collect and process the following information from you:

Except data from completion of surveys, the provision of the above data is required from you to enable Us to provide the App and our services to you. We will inform you at the point of collecting information from you, whether you are required to provide the information to Us.

Uses made of your information

Lawful basis for processing

We rely on performance of a contract with you the lawful basis on which We collect and use your personal data, except in relation to data from surveys and details of your use of the App, and any data used for marketing purposes.

In relation to data from surveys, and details of your use of the App, we rely on our legitimate interests as the lawful basis on which We collect and use your personal data. Our legitimate interests are to understand our customer base and provide a better service.

In relation to direct marketing, we rely on consent as the lawful basis on which We collect and use your personal data.

Purposes of processing

We use information held about you in the following ways:

Marketing

In addition to the above uses, we may use your information (and, where you have consented, permit selected third parties to use your information), to notify you other mobile applications or services which may be of interest to you.

For such uses we will only contact you by electronic means (e-mail or SMS) if you have consented to such communication when we collect your data, OR if the contact relates to mobile applications developed by us similar to the App and which we think may be of interest to you.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please either (i) tick the relevant box situated on the form on which We collect your data (for example, the registration form); (ii) unsubscribe from our electronic communications using the method indicated in the relevant communication, or (iii) inform Us at any time by contacting Us as the contact details set out below.

Disclosure of your information

We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (e.g. to host our servers).

We may disclose your personal information to any member of our corporate group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006 (where applicable).

We may disclose your personal information to third parties:

Other than as set out above, and save insofar as is necessary in order for Us to carry out our obligations arising from any contracts entered into between you and Us, We will not share your data with third parties unless we have procured your express consent to do so.

Storing you personal data

Security

We take appropriate measures to ensure that any personal data are kept secure, including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where We are legally required to do so.

Unfortunately, the transmission of information via the internet is not completely secure. Although We will do our best to protect your personal data, We cannot guarantee the security of your data when transmitted to our App; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.

If your personal details change you may update them by accessing the relevant section of the App. If you have any questions about how We use data collected which relates to you, please contact Us by sending a request by email to the contact details below.

How long we keep your personal data

We will hold the data set out above for a reasonable time having regard to the nature of the personal data and the purpose for which it was collected. In particular:

Where we store your personal data

All information We hold about you is stored on secure servers in Switzerland.

The European Commission has given a formal decision that both Jersey, where the company is based, and Switzerland, where the data is stored, provide adequate levels of data protection similar to those which apply in the EEA.

If you would like further information please contact Us (see ‘Contact’ below). We will not otherwise transfer your personal data outside of the EEA.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking/ticking certain tick boxes we use to collect your data. You can also exercise the right at any time by contacting us using our contact details set out below.

The App may, from time to time, contain links to and from websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and terms of use and that we do not accept any responsibility or liability for these policies and terms of use. Please check these policies before you submit any personal data to these websites.

Access to information

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please:

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

Changes to our privacy policy

We reserve the right to modify this Privacy Policy at any time. Any changes we may make to our Policy in the future will be notified and made available to you using the App. Your continued use of the App shall be deemed your acceptance of the varied Privacy Policy.

Contact

All questions, comments and requests regarding this Privacy Policy should be submitted to us at trackingdays.zendesk.com.